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	<title>Integrati Marketing Consultingcustomer experience management &#187;</title>
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	<link>http://integrati.com.au</link>
	<description>Integrati Marketing Consulting &#124; integrated marketing specialists for Small Medium Business</description>
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		<title>Understanding Social Media and how to manage&#8230;</title>
		<link>http://integrati.com.au/demand-creation/understanding-social-media-and-what-tools-to-manage-it-all-with/</link>
		<comments>http://integrati.com.au/demand-creation/understanding-social-media-and-what-tools-to-manage-it-all-with/#comments</comments>
		<pubDate>Mon, 08 Feb 2010 06:19:38 +0000</pubDate>
		<dc:creator>clinton</dc:creator>
				<category><![CDATA[Demand Creation]]></category>
		<category><![CDATA[Internet Marketing]]></category>
		<category><![CDATA[Positioning]]></category>
		<category><![CDATA[Social Marketing]]></category>
		<category><![CDATA[customer experience management]]></category>
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		<category><![CDATA[social crm]]></category>
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		<description><![CDATA[Understanding Social Media and what tools to use to make it easier to manage your brand in the world of Social.







Social Media is a networking tool that allows for rich conversations by including all sorts of media types (video, images, text, web pages, sms etc.) into an interoperable platform. Or, in Plain English you can [...]]]></description>
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		<title>Practical Strategies for retaining your customers</title>
		<link>http://integrati.com.au/loyalty/practical-strategies-for-retaining-your-customers/</link>
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		<pubDate>Wed, 20 Jan 2010 08:00:51 +0000</pubDate>
		<dc:creator>clinton</dc:creator>
				<category><![CDATA[Loyalty]]></category>
		<category><![CDATA[customer experience management]]></category>
		<category><![CDATA[business requirements]]></category>
		<category><![CDATA[churn]]></category>
		<category><![CDATA[competitor]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[customer base]]></category>
		<category><![CDATA[customer loyalty]]></category>
		<category><![CDATA[customer retention]]></category>
		<category><![CDATA[customer retention management]]></category>
		<category><![CDATA[customer satisfaction]]></category>
		<category><![CDATA[economic times]]></category>
		<category><![CDATA[Genroe]]></category>
		<category><![CDATA[GFC]]></category>
		<category><![CDATA[on-boarding]]></category>
		<category><![CDATA[onboarding]]></category>
		<category><![CDATA[profitability]]></category>
		<category><![CDATA[retaining customers]]></category>
		<category><![CDATA[valuable customers]]></category>

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		<description><![CDATA[Recently Integrati Marketing have been in discussions with Adam Ramshaw from Genroe about the importance of looking after your existing customers in these difficult economic times. Customer loyalty is a fundamental driver of profitability and importantly it does not matter what size your business is. All businesses can implement strategies to improve customer satisfaction. And [...]]]></description>
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